A legal disclaimer

Privacy Notice for Atollere Global - FZCO

Last Updated: July 30, 2025

Introduction

Atollere Global - FZCO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL] (the "Website") or engage with our services related to renewable energy solutions. By using our Website or services, you consent to the practices described in this notice.

This notice complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) for California residents, and other relevant regulations.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, mailing address, or other details you provide when contacting us, requesting a quote, or subscribing to our newsletter.

• Account Information: If you create an account on our Website, we may collect your username, password, and other account-related details.

• Payment Information: If you purchase services or products, we may collect payment details (e.g., credit card information) through secure third-party payment processors.

• Inquiry or Feedback Information: Information you provide when submitting inquiries, feedback, or participating in surveys or promotions.

1.2 Non-Personal Information

• Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. See Section 5 for details.

1.3 Information from Third Parties

• We may receive information from third-party partners, such as marketing agencies or social media platforms, if you interact with our advertisements or services through their platforms.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Website and services, including renewable energy solutions.

• Respond to your inquiries, process orders, or provide customer support.

• Send you newsletters, promotional materials, or updates about our services (with your consent, where required).

• Analyze Website usage to enhance user experience and optimize our services.

• Comply with legal obligations, such as tax reporting or responding to lawful requests from authorities.

• Protect the security and integrity of our Website and business operations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting providers, or analytics services) who assist us in operating our Website and services. These providers are contractually obligated to protect your information.

• Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

• With Your Consent: We may share your information for other purposes if you provide explicit consent.

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal information based on the following legal grounds:

• Consent: For example, when you subscribe to our newsletter or allow non-essential cookies.

• Contract: To fulfill our obligations when you request services or products.

• Legitimate Interests: For activities like Website analytics or fraud prevention, where our interests do not override your rights.

• Legal Obligation: To comply with applicable laws or regulations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure the Website functions properly (essential cookies).

• Analyze Website performance and user behavior (analytics cookies).

• Deliver personalized content or advertisements (marketing cookies).

You can manage your cookie preferences through your browser settings or our Website’s cookie consent tool. Note that disabling cookies may affect your experience on our Website.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 GDPR Rights (EU Residents)

• Access: Request a copy of the personal information we hold about you.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your personal information, subject to legal exceptions.

• Restriction: Request that we limit the processing of your information.

• Data Portability: Request your information in a structured, machine-readable format.

• Object: Object to processing based on legitimate interests or for direct marketing.

• Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

6.2 CCPA Rights (California Residents)

• Know: Request details about the personal information we collect, use, or share.

• Delete: Request deletion of your personal information, subject to exceptions.

• Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information).

• Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise your rights, contact us at [insert contact email, e.g., privacy@renewablecompany.com]. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this notice or as required by law. For example:

• Contact information may be retained until you unsubscribe or request deletion.

• Usage data may be retained for up to 2 years for analytics purposes.

• Payment information is retained only as long as needed to process transactions and comply with financial regulations.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) for EU data transfers, to protect your information in compliance with applicable laws.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated notice on our Website with a revised "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: [insert contact email, e.g., privacy@renewablecompany.com]
Address: [insert company address, e.g., 123 Green Energy Lane, City, State, ZIP, USA]
Phone: [insert phone number, e.g., +1-800-555-1234]

For EU residents, you may also contact our Data Protection Officer at [insert DPO email, if applicable]. You have the right to lodge a complaint with a supervisory authority in your country.

Thank you for trusting [Renewable Energy Company] with your personal information. We are committed to protecting your privacy while advancing sustainable energy solutions.